← Service status
Is Twilio down?
Checking live status…The badge above shows Twilio's status in real time, pulled directly from Twilio's official status page. If it's green, Twilio is operational and the problem is likely on your side.
How to tell if Twilio is down
Check the live badge aboveIt reads Twilio's official status — the source of truth for Twilio SMS, voice and messaging APIs.
Try from another networkIf only you can't reach Twilio, it may be your ISP, DNS or VPN — not Twilio.
Check the official status pagestatus.twilio.com has incident history and component-level detail. Watch your own error ratesIf your app depends on Twilio, a spike of failed calls is your earliest signal.
What to do when Twilio is down
- Confirm it's actually Twilio (badge + official page), not your own integration.
- If you build on Twilio, fail gracefully — show a clear message, retry with backoff, and don't hammer it.
- Subscribe to Twilio's status updates so you hear about incidents early.
- Monitor your own app so you know the moment a Twilio outage starts breaking your users' experience.
Twilio is a dependency. Monitor what depends on it.
When Twilio has an outage, your app inherits it — and you usually find out from angry users. Nurbak Watch checks your endpoints every 60 seconds from multiple regions and alerts you on Slack, email or WhatsApp the moment your app starts failing, whether the cause is Twilio or you.
Monitor my app freeOfficial Twilio status page ↗Check other services
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